Privacy Policy

1. Information We Collect

We believe in minimal data collection to maximize discretion and privacy. We only collect the information necessary to fulfill orders, manage your account, and prevent abuse:

• Account Details: Email address, username, and encrypted password hash upon registration.
• Order Details: Submitted public social media URLs, order quantities, service IDs, and execution timestamps.
• Transaction Data: Transaction references, deposit amounts, payment method used (we do not store full card numbers or banking secrets).
• Technical Data: IP address, browser type, and operating system collected automatically by Cloudflare edge servers for DDoS mitigation and fraud prevention.

2. How We Use Your Data

Your data is processed strictly for:

• Executing automated API requests with upstream providers to fulfill your growth orders.
• Crediting account balances and maintaining transaction ledgers.
• Providing customer assistance via our support ticket desk.
• Preventing fraud, unauthorized API scraping, and denial-of-service attempts.

3. Data Protection & Security

smm.pet employs enterprise-level edge security via Cloudflare, including SSL/TLS 1.3 encryption, automatic bot mitigation, and secure database isolation. Your password is never stored in plain text and is salted and hashed using cryptographic industry standards.

4. Third-Party Sharing

We do not sell, rent, or trade your personal data to marketers or advertising networks. Information is only shared with:

• Fulfillment Providers: The public link and order quantity are transmitted to our automated provider API to dispatch fulfillment. No personal identification or email is passed upstream.
• Payment Gateways: When depositing crypto funds, transactions are processed directly via blockchain networks and Heleket. We never receive or store private keys.
• Legal Requirements: We may disclose information if legally obligated by applicable jurisdiction law.

5. Cookies and Local Storage

We use essential session tokens and local storage strictly to keep you authenticated, remember your UI preferences (such as platform filters), and provide seamless navigation across the dashboard.

6. Security Measures

We implement strict security measures including TLS encryption, Cloudflare DDoS shielding, rate-limiting, and restricted access protocols to safeguard all client transaction logs.

7. Policy Changes

We may periodically update this policy. Any changes will be posted on this page with an updated revision date.

8. Contact

If you have questions or concerns regarding this policy, contact us at our Contact Page or submit a ticket in the Support Center.